Tag: Customer Service

Change, Inspiration

The Lonely Road to Excellence

Jilomes

Almost six weeks have passed since I posted the introductory article for this year. In the intervening period, several writing ideas have crossed my mind, but as they say, until your fingers hit the keyboard, ideas are just wishful thinking. Technically, I was on leave, but work and family commitments ensured I always had an excuse not to write. Paradoxically, today’s article tries to encourage something that if done well, may infringe on your right to freedom to enjoy your leave.

Continue reading “The Lonely Road to Excellence” →
Randoms

Watching Out for Customers

Jilomes

When you come from a place where things are generally messed up, there are strong odds that even a whiff of sanity would piqué your interest, making you think you’ve just encountered the best life has on offer. This tallies with the common maxim that “in the land of the blind, the person with one eye is king”. However even accounting for this maybe overexcited feeling, there are things you come across that would surely stand out, regardless of whether they are one-off occurrences, or common to those you encounter. This is a narration of an encounter with caring customer service. Continue reading “Watching Out for Customers” →

Change, Randoms

​Undeserved Hoops

Jilomes

One of Nigeria’s contemporary bright minds, Ayo Sogunro, once wrote that “everything in Nigeria will kill you”. While one tries to take in the import of his statement, one hears something like “life is already hard; why make it simple”. The two quotes combined, paint a gloomy picture of a Nigeria that is designed to make things as difficult as possible for Nigerians. Sadly, this is a daily reality for many Nigerians.  Continue reading “​Undeserved Hoops” →

Travelling

More Than a Road Misadventure 

Jilomes

This is supposed to be a diatribe about a journey that went awry. It may as well stay true to my intention, or it may branch out into areas that I don’t know yet. I am composing this article on my phone, tapping gently on a screen, while my mind tries to avoid the nearby borders of grievous anger. Let me begin.   Continue reading “More Than a Road Misadventure “ →